Hi my fellow introverts! This week we’re talking about how to deal with rude people.
More from the web on resolving conflict:
http://blink.ucsd.edu/HR/supervising/conflict/handle.html
http://www.huffingtonpost.com/anurag-harsh/how-to-deal-with-conflict-at-work_b_9634128.html
https://www.st-andrews.ac.uk/students/advice/leaflets/conflict/